Kind greetings.
We currently have three v9 Untangle boxes. Recently, I replaced one of the v9 boxes with a v10 box. I did ensure all the settings are the same on the v10 box are exactly the same as the v9 box it replaced. One setting we use in both v9 and v10 is the Captive Portal Idle Timeout. I have the Idle Timeout set for 60 minutes in the v9 and v10 boxes. On the v9 boxes, the Idle Timeout works fine. That is, a client that remains idle for over 60 minutes is automatically logged out. An idle client is not automatically logged out before the 60 minutes window is up. In v10, the Idle Timeout setting does not work. In the v10 environment, if a client is idle for a few minutes, this client is automatically logged out even though the Idle Timeout is set to 60 minutes. Is this a bug in v10 or is there another setting I need to update in order to get this feature to work?
Many thanks.
Peter W. Caton
We currently have three v9 Untangle boxes. Recently, I replaced one of the v9 boxes with a v10 box. I did ensure all the settings are the same on the v10 box are exactly the same as the v9 box it replaced. One setting we use in both v9 and v10 is the Captive Portal Idle Timeout. I have the Idle Timeout set for 60 minutes in the v9 and v10 boxes. On the v9 boxes, the Idle Timeout works fine. That is, a client that remains idle for over 60 minutes is automatically logged out. An idle client is not automatically logged out before the 60 minutes window is up. In v10, the Idle Timeout setting does not work. In the v10 environment, if a client is idle for a few minutes, this client is automatically logged out even though the Idle Timeout is set to 60 minutes. Is this a bug in v10 or is there another setting I need to update in order to get this feature to work?
Many thanks.
Peter W. Caton