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u50 Install

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Hi,

It's just a quick question if clean installing Untangle on to the u50 device which version should you use?
x64 or x86?

As it has an Intel® Atom™ Processor E3825 (1M Cache, 1.33 GHz) which is a 64bit CPU
But the box only has 2GB RAM

Is their any benefit of one other the other?

Untangle w/ NZ Fibre?

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I am trying to setup Untangle to work with fibre in New Zealand. From the reading I've done it requires a 802.1Q VLAN tag of 10 to be set on the WAN interface. Is it possible to make this work with Untangle?

In the network configuration screen I note there is a "Add Tagged VLAN Interface" button but I've had no lucking getting this to work.

Is anyone able to offer any advice or guidance?

My ISP's recommended settings can be found here, but other than the VLAN requirement I don't think there is anything special required.

Updates don't seem to install?

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My Untangle box is telling me there are updates available.

I'm running Build: 12.0.0~svn20160317r42694release12.0-1jessie and there is a 24th March update.

I have it set to update automatically every day at 11:33pm.

I tried a manual update, and it downloads and says installed but not to reboot.

Eventually I did try a reboot, but I'm still on 17th March build.

Any ideas?

Issues with access via external

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We've been running 9.x for years for our small business. Very familiar with the setup of the NICs. Our ISP gives me 5 static IP and we only use one for our business needs. The other 4 are testing and available for use.

We currently are using on our live system:

IP: xxx.xxx.xxx.164 with gateway xxx.xxx.xxx.161 and subnet of 255.255.255.240

The version 12 system I'm trying to test is setup for

IP: xxx.xxx.xxx.163 with gateway xxx.xxx.xxx.161 and subnet of 255.255.255.240

I cannot access it the new test system from the external side (internal works via HTTP or HTTPS just fine) but this will not get me the box: https://xxx.xxx.xxx.163:443 no matter what I try.

What I am overlooking in the interface for v12 that may not have needed to be config'd in v9?

note: my business class ISP doesn't block ports and I've tried testing other external ports including 80, 441, 443 and 444

See screenshots for my config. As far as I can tell I've got everything mirrored from the new v12 system as I did for the current v9. Scratching head!

see screenshots:

Untangle - fw2.jpgUntangle - fw2-2.jpgUntangle - fw2-1.jpg
Attached Images

Question about pricing and client usage...

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Our small business (winter resort) has about 50 static clients consisting of PCs, laptops, a dozen phones and a few PLCs that access the internet on our AD via Windows based DHCP and thus our 10.0.0.x network. It's a pretty simple system in one location spread over several buildings (7) over several acres of our facility.

We also use a system called CloudTrax to manage our public wifi that allows specialized Access Points to manager different SSID for our mission critical wifi needs on 10.0.0.x as well as the public on a different subnet. They are kept separate and secure from us but all traffic travels through our current UT FW 9.x.

So during our 3 month season our busy weekends could get up to 400 unique wifi devices connecting to our public wifi throughout the day. We really could care less if/how these are filtered and can be managed lightly through it's proprietary cloud based system.

How does someone address this for licensing? Is there a way to only license those IPs o 10.0.0.x through the UT FW and thus pass the packets for the items on Cloudtrax and not pay for licensing...as our current opinion is we cannot justify the cost of licensing for the 600 additional guests who's 97% of the traffic consists of Facebook, email and Instagram.

Comments?

I may have made a mistake!

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When I installed the Untangle OVA, I thin provisioned the storage.

VMware has since allocated more space, but Untangle isn't seeing it. Is there a way to fix it?

Upgrade 10.2 to 12

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Hi Guys,

I have a untangle version 10.2. I want to upgrade 12. Can you give me upgrade procedure details? How do I my firewall rule easily export to new Untangle box? Is there a simple way to transfer firewal rules?

thanks

Untangle VM behind Cisco ASA

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Hi,
I am new to Untangle and I need some support from the expert here

I installed Untangle as VM on Esxi server and I want to know how can I set it to filter the users traffic?

Our current Infrastrucure is as the following
Internet -->Cisco ASA firewall --> Core switch --> LAN

What could be the best scenario to take advantage of Untangle features and keep using ASA as the main firewall?
And could the VM with high specifications handle more than 1000 users browsing at the same time?

Thanks in advances for your time

OVA image for VMware default storage size

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Hi,
I'm trying out OVA image for VMware.

OVA is 64bit, Version 12.0.0
Build: 12.0.0~svn20160324r42743release12.0-1jessie
Kernel: 3.16.0-4-untangle-amd64

I've accepted all default during "Deploy OVA template".
VMware shows storage as 81.11G provisioned.
But when I ran it, untangle only reports Disk 7.92G.

Would it expand to 80G as storage fills up?

I'm new to VMware so I'm not all that sure how their provisioning stuff work.
I'm thinking I've done something wrong somewhere so if somebody can point me to right direction I'd appreciate it.

Thank you.

Install using ISO on Vmware

OpenVPN keepalive appears not to be working on Untangle 12

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I have an Untangle box, running OPenVPN in client mode (connecting to another Untangle box running OpenVPN in server mode). When the Internet glitches out (every few days or so), the OpenVPN client will not reconnect. I have to ssh in and run /etc/init.d/openvpn restart. Keepalive is set to 10 120 in the client config file.

The client Untangle box is a new rebuild - I just replaced the hard drive. Prior to that it was running Untangle 11.2.1 (using the same OpenVPN config and key/crt files) and never had a problem. I'm also running 7 other client machines (running either 9.4.2 or 11.2.1) connecting to the server and none of them are having this problem. Identical config files.

Thoughts? Am I missing something key that was introduced in Untangle 12? Or does OpenVPN 2.3.4 have a bug perhaps? Interestingly, also, the Untangle browser based client on that machine is frequently (sometimes every 1-2 minutes) losing it's connection and prompting me to hit OK to return to the main page. This seems to happen more frequently when I have slow Internet connectivity, so I put this down to ISP glitches, but maybe something else is going on with that box....?

Vmware appliance with one distributed switch

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Howdy,
I was wondering if Untangle would work within Vmware where there is only one distributed switch? Untangle would then have 2 nics each on different vlans.
Thanks!

Bandwidth Control Reporting

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We are testing out bandwidth control but would like some info on the report showing current usage.
We have a 6Mb line and is being maxed out for very long periods:
Bandwidth Control reports that we are using anything from 400Kb to 2200Kb however our isp sent us graphs showing our line is maxed at 6Mb.
When we compare the graphs the usage on time frames don't correspond. Any suggestion what we could do would be highly appreciated.

v12 Licensing, Device Count, etc.

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Several questions here, I have looked through the forums and with v11 or later the licensing "magic" was supposed to be simple and more transparent but I still can't understand everything about it ... so here goes:

1) the HOME package: I looked and can't find this, understand that one can buy a non-commercial license, a whole complete subscription for $50 per year. I am doing more and more residential clients and this would be a great option to offer.

2) Device Count: I was able to find that Untangle counts the number of unique IP addresses to connect through the device during a 24 hour period (midnight to midnight). So anything in the network, even if it's not a user's device, such as a WiFi access point, printer, etc. which pings the internet, would show up and be counted?

3) License Bands: Glad to see the lowest band has been increased from 10 to 25, and that the bands have been broken out more, such as 25, 50, 75, 100, etc. instead of what I believe was 10, 50, 100, etc. Also, seems like the bands are across all apps, I assume one day we would be able to upgrade multiple apps online without having to call in?

4) License exceeded: So what does "Session not entitled" actually mean? Say one is licensed for 50 devices, and 60 or 70 devices are active today, temporary wireless guests, or something. All I can find is that the connection to the internet isn't scanned or processed by the paid apps but they are still able to get on to the internet. So what happens for instance, with WAN Balancer or Failover, does the device connect over the external WAN? All devices? Only those above the licensed number of devices? Other apps the same?

5) Bypass devices: Some master untangles mentioned that one should bypass devices to help manage actual user devices, so that they would not be included in the device count, etc. I assume that this is referring to the Config, Network, Bypass Rules tab? And one would add rule for the internal IP address or range, for instance for wireless guests, access points, printers, etc.

6) Public WiFi: Given the above items, there's no point in running WiFi guests through Untangle and trying to protect ones exposure to DMCA notices, etc. as that would cause your Device Count to continuously spike. The only solution I can see if to purchased an unlimited package for $13,000 per year, which none of my clients would be interested in doing? Seems like a problem to me, maybe I am wrong?

U150 appliance BIOS access

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Hello Everyone,
So I purchased a U150 appliance but it appears someone magically installed Untangle on a 3GB partition. The specs say it comes with a 1TB drive. Does anyone know how to get into the BIOS to enable USB boot so that I can reinstall the OS?

This would be greatly appreciated as you know support is closed over the weekend and I have to install this appliance on site on Monday.


Thank you all.

untangle upgrade

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hi, untangle downloaded all the updates. question is, the connection to the web administration interface has been disrupted for no reason. any thoughts on this. thanks

11.2 to 12.0 VGA monitor bug/fix?

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serverstarting.jpg

We recently upgraded from 11.2 (running flawlessly forever) to 12.0. The upgrade took a bit but went fine and I could log in remotely. We then had an issue where I had to reboot the device through the GUI and it refused to come back up. I went on site and unplugged the power to our appliance, tried again and it will start pinging, get to the splash screen where it says “server is starting”, then the pings timeout and then it never starts (pic attached). I tried unplugging and plugging the device back in about 6x with the same result.

I then plugged a VGA monitor into our appliance to see if that showed any reason why it was stopping. It did the usual “no video” bug immediately after it auto selects the Untangle image that I saw mentioned here https://forums.untangle.com/installa...ll-issues.html for about 30 seconds but went right to the GUI screen that I could login. Everything then worked flawlessly.

So then I said that is way to coincidental. So I rebooted the device and unplugged my VGA monitor. It refused to boot back up and stopped pinging like I said in the first paragraph. I tried 2 more times. Nothing. I then plugged my monitor back in and it worked…….

I have 2 devices that are now like this and I suspect the other 10 or so are going to be the exact same. How can plugging in a monitor cause things to work correctly?

I sent a message to support with the uid's and logs but figure I'd see if anyone had any idea here as well.

Thank you.
Attached Images

Apps won't install after upgrade

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Yesterday I noticed that an update was available, so clicked on install. When the system came back up, the only
app in the rack was Firewall. No other apps would install properly except OpenVPN. Attempts to install any other
apps (including my two paid apps, Policy Manager and Bandwidth control) failed with error messages, or else resulted
in the app appearing in the rack, but with a red power button, and a 'No License Found' label in red.

Apart from the apps not installing, the rest of the system appears to be operating normally.

I have a support ticket open, but so far support is unable to connect to my system; they report that it behaves as
if the disk was full, but it definitely is not (~ 300 GB available)

My network is very simple: Cable Modem -> Untangle box -> switch -> several computers, devices, and a wireless AP.

booting from Grup

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Last night I wanted to reboot Untangle. From home, I logged in remotely and restarted it. However, after the reboot I could not connect. When I got into the office this morning I connected a monitor to the box and found the server is sitting at a Grub command prompt. Restarting does nothing but take me back to grub. How do I fix this?

I'm assume I'm running the latest version of Untangle. When I logged in last night there was a dashboard which I had never seen before. I'm running it on a nexgen appliance.

v12 Upgrade did not apply?

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So I have been waiting for quite some time for the v12. Finally this week Untangle showed that upgrades are available and today I had a window of opportunity to do the install.

I started the upgrade as usual and it downloaded a huge chunk of files. When it completed the download it displayed the usual prompt about applying upgrade but it took suspiciously little time before it let me log back in. I logged in to admin interface and everything seemed to be exactly the old way. So I did a manual reboot to allow the new Kernel take over and when it came back up, to my surprise, I was still on v11.2.1 with everything the old way. And now it displays that no upgrades are available either.

This raises the question of weather I was missing some v11 update (very unlikely, as the update become available couple of days ago) or the upgrade process failed and now my installation is screwed up. If it's the latter then I'm really sorry to say that with the recent price hike considered, this would be most likely enough for us to switch to something else by the end of the year when our subscription expires.
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